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Behavioural Consultations

Many of our clients exhibit complex behaviours related to their developmental disability; so when it comes to providing effective disability services, we really want to get to know those we serve.

The Purpose

Behavioural consultations allow us to observe and assess a client’s behaviour. Identifying patterns and understanding the client’s triggers will help our behaviour specialists to develop a wellness support plan for that individual. By building daily routines that centre around what each of our client's positively respond to, such as activities and preferences, we effectively reduce unwanted behaviours. 

The Process

With each new client, an Entrust behaviour specialist will conduct a thorough consultation. Time is spent with the client and other stakeholders in the client’s life, like parents, caregivers, teachers and other school staff.

Our team is passionate about providing customized and highly personalized care to our clients, and in order to do that we need really need to get ot know our clients. We can provide this service both in-person in our Edmonton office or out-of-region via conference.

Behaviour Specialists

Behaviour specialists are key members of Entrust’s support team; they are the primary experts when it comes to client support.

Each of our behaviour specialists holds a degree in a related field and has prior experience working with youth or adults with complex developmental disabilities. Our behaviour specialists also stay up-to-date with developments in mental health and developmental disability services through consistent professional development training.

At Entrust, all diagnostics are made under a registered psychologist’s supervision. Behaviour specialists receive clinical support from a registered psychologist with a behavioural science degree.

Wellness Support Plan

The information the behaviour specialist gathers during the behavioural consultation and observation becomes the basis for a Wellness Support Plan.

Every Wellness Support Plan is customized to each client and can include:

  • Basic personal information
  • Behaviour patterns
  • Stressors
  • Triggers
  • Behaviour redirection techniques
  • Routine details

Each plan is ongoing. Behaviour specialists regularly update the document as the client makes progress and as they discover new successful behaviour management techniques!

These plans help Entrust’s front-line staff interact with clients; they keep each client’s experience consistent, which ultimately helps the client become more successful in living a full, independent life.

They are also used as a coaching element to support our clients’ families, caregivers or teachers. Behaviour specialists use the Wellness Support Plan to provide advice and support the client’s family, caregivers and teachers in managing his or her behaviour.

Coast Partnership

Our Wellness Plans are a result of an 18-month partnership with the COAST program of Alberta Health Services. The Community Outreach Assessment and Support Team (COAST) enhances community capacity to provide effective and enriched supports to individuals. The COAST partnership assisted Entrust to integrate best practices from several professions on a multi-disciplinary team into procedures and documentation used at Entrust.

Accessing Our Services

Individuals who qualify for Persons with Developmental Disabilities (PDD) or Family Support for Children with Disabilities (FSCD) services, are eligible for our Residential Care program and Framework for Life program. Please speak to your PDD or FSCD Coordinator to find out more.